Terms & Conditions

Effective Date: 7/2/2026

Welcome to Ambika Motors. By accessing our website, purchasing spare parts, booking a service, or using any of our commercial vehicle repair and maintenance services, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. Services

  • Ambika Motors provides commercial vehicle repair, maintenance, diagnostics, spare parts sales, and related workshop services.
  • All services are subject to vehicle inspection and availability of required spare parts.
  • Service timelines are estimated and may change depending on technical findings, supplier delays, or unforeseen circumstances.

2. Estimates & Repairs

  • Initial Estimates: Any quotation or estimate provided before inspection is approximate and subject to change after detailed diagnosis.
  • Additional Repairs: If additional repairs are required after inspection, customer approval will be obtained before proceeding wherever reasonably possible.
  • Spare Parts: We may use Genuine (OEM), OES, or customer-approved equivalent spare parts based on availability and customer preference.

3. Spare Parts Sales

  • Spare parts availability depends on stock and supplier availability.
  • Prices are subject to change without prior notice.
  • Electrical and special-order parts may not be eligible for return unless defective.
  • Warranty on spare parts is subject to the manufacturer's warranty policy.

4. Customer Responsibilities

  • Accurate Information: Customers must provide accurate vehicle details and clearly explain reported issues.
  • Personal Belongings: Remove all cash, documents, electronic devices, and valuables before handing over the vehicle. Ambika Motors is not responsible for lost or damaged personal belongings.
  • Authorization: By leaving your vehicle with us, you authorize our technicians to inspect, diagnose, repair, and test the vehicle as required.
  • Payment: Full payment must be completed before vehicle delivery unless otherwise agreed in writing.

5. Vehicle Delivery & Storage

  • Customers should collect their vehicle as soon as reasonably possible after service completion.
  • Vehicles left uncollected for an extended period may incur storage charges after prior notice where applicable.
  • Ambika Motors is not responsible for deterioration caused by prolonged vehicle storage.

6. Warranty

  • Repair warranty, where applicable, covers only the specific repair or replaced part.
  • Warranty does not cover misuse, accidents, overloading, negligence, unauthorized modifications, or repairs performed by another workshop after our service.
  • Manufacturer warranty terms apply to eligible spare parts.

7. WhatsApp & Electronic Communication

  • By providing your phone number, you agree to receive service-related communications through WhatsApp, phone calls, or SMS.
  • Service reminders, quotations, invoices, payment confirmations, repair updates, and spare parts availability notifications may be shared electronically.
  • Customers may request to stop receiving promotional messages at any time.

8. Limitation of Liability

  • Ambika Motors is not responsible for pre-existing defects, hidden mechanical failures, or normal wear and tear discovered during servicing.
  • We are not liable for delays caused by supplier shortages, transportation issues, natural disasters, government restrictions, power failures, or other events beyond our reasonable control.
  • Vehicle test drives may be performed when necessary for diagnosis, repair verification, or quality assurance.

9. Website Usage

  • All website content is provided for general informational purposes only.
  • Product images, specifications, pricing, and availability may change without prior notice.
  • Unauthorized copying, modification, or redistribution of website content is prohibited.

10. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from our services shall be subject to the jurisdiction of the competent courts located in Ambikapur, Chhattisgarh.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised Last Updated date.

12. Contact Us

Ambika Motors

Kharsiya Road, Outer Ring Road, In Front of Annapurna Rice Mill, NH-43, Ambikapur, Chhattisgarh, India

+91 7389088689

info@ambikamotors.in

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