Refund & Cancellation Policy

• Customers may cancel a service appointment before work has started without any cancellation charges.
• If repair work has already commenced, cancellation may not be possible until the work completed and the parts already used have been paid for.
• Any diagnostic or inspection charges already incurred shall remain payable.

• Payments made for completed repair or maintenance services are generally non-refundable.
• If a payment has been made due to an incorrect billing or duplicate transaction, the excess amount will be refunded after verification.
• Approved refunds, where applicable, will be processed through the original payment method or another mutually agreed method.

• Spare parts may be returned only if they are unused, undamaged, and in their original packaging.
• Returns must be requested within the applicable return period, subject to inspection and approval by Ambika Motors.
• Electrical parts, special-order items, lubricants, opened products, and installed spare parts are generally not eligible for return unless found defective.
• Parts supplied against a specific customer order may not be eligible for cancellation or return.

• Warranty for spare parts is governed by the respective manufacturer's warranty policy.
• If a part is found defective under warranty, it will be repaired, replaced, or handled according to the manufacturer's warranty terms.
• Labour charges may not be covered unless specifically stated under the applicable warranty.

• Approved refunds are generally processed within 7-10 business days after successful verification.
• The actual credit timeline may depend on your bank or payment service provider.

• Diagnostic charges.
• Labour charges for completed work.
• Custom ordered spare parts.
• Transportation, towing, or emergency roadside assistance charges, if applicable.

If you have any questions regarding refunds, cancellations, or warranty claims, please contact us.